RuralWaves® - Support Is Only
A Phone Call Away!
At RuralWaves® we are always here to help, should your internet
connection fail, there are a number of steps to take to restore your
connection. Over 90% of trouble calls can be solved by taking the following
Please Take The Following Steps Prior To Calling:
Power To The RuralWaves Equipment – (wait 15 seconds and restore
Step 1 For Your Router – (if you have one)
Setup examples for various mail clients can be found at:
Replace example settings with settings below:
Username – Full Email Address – (ie. firstname.lastname@example.org)
Password – 8-16 Characters With Uppercase And Lowercase Letters, Symbols And
Incoming Server Port 110 – mail.ruralwaves.us
Outgoing Server Port 587 –
Both Servers Require Username/Password Authentication
*No SSL Required
Apple devices use - mail0.hostingplatform.com for incoming and outgoing
If you have any questions, please call 712-210-0356.
We are committed to 100% customer satisfaction!
RuralWaves® Wireless Internet is owned by Rural Waves, LLC.